Privacy Policy

Markets Mastered ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through our payment provider (we do not store full card details)
• Telegram Information: Your Telegram user ID when you connect your account for alert delivery
• Communication Data: Messages you send to us via email or our contact form

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Deliver trading alerts and market intelligence to your Telegram account
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities in connection with our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

• Service Providers: Third-party companies that help us operate our platform (payment processing, email delivery, hosting)
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you interact with our platform. You can control cookies through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.